FAQ
How far in advanced do I have to book my appointment?
We will try our best to find you the soonest time that fits your schedule. If you are looking for a specific time and day, we recommend booking at least 3 weeks ahead. (6+ weeks for hair)
We have strict cancelation policy so please make sure the time/date works best for you. If you are unsure of your shcedule, we recommend to be on our last minute booking list.
What is our scheduling/cancellation policy?
To schedule/reserve an appointment, we require $100 deposit ($50 for services that are under $80) via venmo or credit card information by phone or in person to be inputted into Booker System. All credit card information will be encrypted through Booker. Payment processing will be done via Booker.
You will have 72 hours after you book your appointment to modify the date/time without being charged $50/100 fee.
Last minute cancellation* and no shows** will be charged full price of the service.
* Last minute cancellation includes any changes made less than 48 hours before your appointment.
**No shows is a person who has made a reservation, booking, or appointment but neither keeps nor cancels its
Do you ever have any promotions going on? Do you take models for HAIR, LASHES, or BROWS?
Yes! Please contact MIJU salon via e-mail/text to find more about current promotions and/or be on the waitlist for model pricing.
I have [box dyed or damaged or highlighted] hair, can I get this extra light or pastel or metallic color?
The results is dependent on what was used on your hair previously. If hair is dyed, damaged, or highlighted; the amount of lightness can be limited because of possible staining or breakage.
MIJU colorists will do their best to get your hair light as possible but the results will depend on how your hair reacts to the chemicals.
Color Removers and Bond Builders are recommended for these situations.
If I want to color my hair lighter, will my hair be damaged? What's the maitenance like? How frequent should I come back to the salon if I bleach all my hair?
MIJU salon use the best products and have multiple bond builders to ensure hair is in the best condition possible but chemical services will damage the hair if bleach is involved.
Maitenance varies depending on your hair. If your hair is bleached and feels dry/damaged, daily and bi-weekly at home treatments are recommended. We also recommending avoiding high heat, sleeping with damp/wet hair.
Full Bleach Hair clients are recommended to come every 4 weeks for the healthiest and lightest lift possible. Toning sessions is recommended in between bleaching to maintain colors.
Will my hair color fade? How fast will it fade? How soon do I have to touch up?
More natural hair colors especially those who do not require belaching tend to last longer and is sometimes permanent. We recommend coming for a retouch about every 6 weeks depending on your hair.
Bleach is required for most Pastels/Ash tones/Metallics/Fantasy Colors and can fade extremely quick. These are considered high maitenance and change every time you get your hair wet even when using the best products. Sometimes it is recommended to go darker or more vibrant when seeking longevity of the color.
The fading process can be slowed down if you use the correct products. Please ask your colorist for product suggestions.